Delivery and Returns
Conditions of online purchases
We want to take the risk out of purchasing online so we offer a risk free return and exchange policy should the item you buy not fit correctly when you receive it. Simply return the product to us within 7 days and we'll either exchange it for the correct size or refund your money.
Please note however that SALE items are not refundable.
If you find a manufacturing fault in your product please contact us immediately. We will happily exchange the item if it’s still in stock, organise a repair or refund your money – the choice is yours.
Postage within Australia and New Zealand is FREE for all purchases over $200.
All orders over $200 will be delivered FREE within Australia. For all orders under $200 a flat rate of $9.95 will apply within Australia and $12.95 to New Zealand. This is due to a lot of our products costing significantly more than $9.95 (i.e. boots and shoes) so this pricing structure allows us to keep our overheads as low as possible to ensure that you receive the best prices on all our stock.
We accept credit card transactions by MasterCard and VISA. Once the order has been processed it cannot be changed.
Items will be sent registered by Australia Post and you can expect to receive them within 3 - 5 working days.
Out of Stock Items
We endeavour to make sure that all products listed are currently in stock and our pricing is true and correct. If an item you have ordered is not available, we will notify you within 2 business days to arrange an agreeable alternative item, a backorder or a full refund.
We currently ship to Western Europe and Canada, USA. We accept credit card transactions by MasterCard, VISA and PayPal and ship at a flat rate of $24.95.